GDPR

1. Legal basis

This data protection policy is drawn up in accordance with Regulation (EU) 2016/679 (GDPR) and current legislation on data protection in Italy.

It governs how personal data processed through the website is collected, processed, stored and protected.

Data processing is carried out in compliance with the principles of lawfulness, fairness, transparency, purpose limitation and data minimisation.

2. Data controller

The data controller is the shop management unit, responsible for the technical and organisational administration of the information provided by users when using the digital services offered through the website.

Data processing takes place exclusively for purposes related to order management, communication with users and the proper functioning of services.

3. Types of data collected

The following categories of personal data may be collected while using the website:

Contact data: e-mail address, telephone number (optional), shipping or billing address
Order and transaction data: products purchased, amounts, payment method used
Technical and usage data: IP address, browser type, date and time of access, preferences, cookies

Data may be provided directly by the user or collected through technical tools necessary for the proper functioning of the website.

4. Purposes and legal bases of processing

Personal data are processed for the following purposes:

execution of purchase contracts and order management
fulfilment of legal and administrative obligations
protection of the legitimate interests of the shop management, including service improvement and prevention of improper use
guaranteeing the security and proper technical functioning of the website

Processing is based on the execution of the contract, legal obligations, legitimate interests or the express consent of the user.

The user may revoke any consent given at any time, without prejudice to the lawfulness of the processing carried out prior to the revocation.

5. Data retention and security

Personal data are stored exclusively for the time necessary to achieve the purposes indicated above.

For administrative and legal reasons, order data may be stored for up to 10 years.
Data processed on the basis of consent are stored until the consent is revoked.

Appropriate technical and organisational measures are adopted to prevent unauthorised access, loss, disclosure or alteration of data.

Information is stored on servers protected by security protocols and SSL encryption systems.

6. User rights

Pursuant to Articles 15 to 22 of the GDPR, the user has the right to:

· obtain information on processed personal data

· request rectification or updating of data

· request deletion of data

· obtain restriction of processing

· request data portability

· object to processing for legitimate reasons

· withdraw consent at any time

· lodge a complaint with the competent supervisory authority in Italy

Requests relating to the exercise of these rights may be sent by e-mail to customer service.

7. Policy update

This data protection policy may be updated periodically to reflect regulatory changes or technical adjustments.

Changes come into effect upon their publication on the website. Users are advised to consult this policy regularly.

8. Contacts

For any questions regarding this data protection policy, please contact us via:

Store Name:Falegnameria Domenico Patella

Tel:+39 338 295 3664

E-mail:info@falegnameriadomenicopatella.it

Address:Via Nunzio Carretta, 4, 71017 Torremaggiore (FG), Italia

Business hours: From Monday to Friday, from 9:00 to 18:00(CET)